Bob Jackson (Venerable Rev) is behind this new resource for churches who want to improve welcome and sustain hospitality. Surely we all want to welcome and integrate people? This is one of the most important ways in which we grow the Christian church. Trust me - Bob has done the maths - he shows us on the white board that if we successfully welcome new comers the church will grow.
Having a mystery worshipper is advocated - if there is a panel of mystery worshippers in your diocese you will soon find out if having taken your church through this course has been fruitful.
There is the idea that if you make two or three friends in the first few weeks you are more likely to pursue your relationship with a church.
People want to belong before they will believe these days. The belief comes after the belonging rather more often.
What's your experience?